Winter Jacket for Men with Hood and Padded Insulation

This hooded winter jacket seamlessly blends warmth, functionality, and modern style. Designed for cold days, it features a cozy inner lining that provides excellent insulation, while the weatherproof outer layer ensures optimal protection against wind and chill. With practical zip pockets, an adjustable hood, and robust seams, this jacket is perfect for everyday wear, leisure activities, and outdoor adventures. The straight fit guarantees comfort, making it a versatile addition to any active lifestyle.

Style Features

• Warming inner lining for cold temperatures
• Removable hood with drawstring for flexible weather protection
• Multiple pockets for practical storage space
• Wind and weather repellent surface
• Comfortable cut for freedom of movement

Specifications

• Care Instructions: Machine wash cold, tumble dry low
• Material: Weatherproof outer layer
• Fit: Straight cut for comfort
• Pockets: Multiple zip pockets for storage
• Hood: Adjustable and removable

Styling Guide

• Perfect for layering over sweaters or hoodies
• Ideal for outdoor activities such as hiking or skiing
• Suitable for casual outings and everyday wear

Shipping Costs

Currently, we offer free standard shipping for all orders within Australia. If we expand to additional regions in the future, any applicable shipping costs per destination will be clearly outlined.

Processing Time

Orders placed between Monday and Saturday before 2:00 PM (AEST) are processed within 1-2 business days. Orders placed after 2:00 PM are processed on the next business day. Sundays and public holidays are not considered business days for processing.

Delivery Time

Standard delivery within Australia typically takes 5-8 business days. Including processing time, the estimated total delivery time is 6-10 business days. Please note that delays may occur during peak seasons or due to unforeseen circumstances.

Fulfillment & Shipping Process

We collaborate with a reliable fulfillment partner who manages the entire shipping process. Products are shipped directly from a warehouse in Asia, from where our partner handles the delivery efficiently and reliably to our customers in Australia.

This international setup allows us to offer a diverse product selection and respond flexibly to demand—without compromising quality or dependability.

Shipping Regions and Carriers

Currently, we ship to Australian addresses only. We work with reputable carriers such as Australia Post, DHL, and CouriersPlease. If we expand to other regions, we will announce it here.

Tracking Information

Once your order has been dispatched, you will receive a tracking number by email. This allows you to track the delivery status on our tracking page or directly with the carrier.

Delivery Issues

If your package is delayed, damaged, or does not arrive, please contact our customer service immediately. We will investigate the issue with the carrier and either arrange a replacement shipment or issue a refund.

CONTACT INFORMATION

Website Name : Zimorah

Address : 89 Quarry Road, Erskine Park, NSW 2759, Australia

Email : support@zimorah.com

Customer Service Hours : Our service hours are Monday to Saturday, 9:00 AM – 3:00 PM (AEST - Australian Eastern Standard Time). We typically respond within 1-2 business days.

General Information

At Zimorah, your satisfaction is our top priority. If you wish to return or exchange an item, please carefully review the following conditions. This policy applies to both defective and non-defective products, including change-of-mind returns.

Return Window

You are welcome to return or exchange an item within 30 days of receiving it. For defective or damaged products, please notify us within 48 hours of receiving the item. Personalized products and hygiene items (such as underwear) are non-returnable unless unused and in their original packaging.

Product Condition

Returned items must be in new, unused condition, with all tags attached and in their original packaging. A proof of purchase (either your order number or invoice) is required.

Return Address

Approved returns and exchanges should be sent to our fulfillment partner in Asia:

A3-2, West Gate,
Prologis (Wuxi West Railway Station Logistics Park),
Luoshe Town, Huishan District,
Wuxi City, Jiangsu Province,
China

Return Costs

If you are returning an item due to change of mind, you will be responsible for the return shipping fees. However, for defective, damaged, or incorrectly delivered products, we will cover the return shipping costs and provide you with a prepaid return label.

Return Process

To begin the return process, please email us at support@zimorah.com within the return window, including your order number, the reason for return, and photos if necessary.

Our customer service team will review your request and provide you with a return authorization and detailed instructions.

Securely package the item and ship it to the provided address. Unauthorized returns will not be accepted.

Refunds

Once we receive and inspect your returned item, we will process a refund within 5 business days to the original payment method used. Please note that depending on your bank or payment provider, it may take additional time for the refund to appear in your account.

Exchanges

We accept exchanges for defective or incorrect items. Please contact us within 30 days of receiving your order to receive a free return label. If you wish to exchange for a different size or color, we recommend placing a new order and returning the unwanted item.

Cancellations

Orders can be canceled within 2 hours of purchase, provided that the order has not yet been shipped. Please email us immediately if you need to cancel your order.

Lost Shipments

If your order does not arrive within the expected delivery timeframe, please contact our customer service team. We will initiate an investigation with the carrier and work together to resolve the issue.

CONTACT INFORMATION

Website Name : Zimorah

Address : 89 Quarry Road, Erskine Park, NSW 2759, Australia

Email : support@zimorah.com

Customer Service Hours : Our service hours are Monday to Saturday, 9:00 AM – 3:00 PM (AEST - Australian Eastern Standard Time). We typically respond within 1-2 business days.