About Us

Our Philosophy
Zimorah is dedicated to modern fashion that blends aesthetics with everyday utility. Our goal is to make current trends accessible to customers across Australia without compromising on fairness or style. From our base in Erskine Park, Australia, we guide our brand direction, coordinate customer support, and oversee quality assurance for every order placed on Zimorah.com.

Our Logistics Model: How We Work
To provide you with the best possible value, we operate on a Direct-to-Consumer model. This means we reduce unnecessary intermediaries and keep pricing straightforward.

To support this model, we work closely with specialized manufacturing and fulfillment partners in Asia. Your order is packed and shipped directly from the facility where the garments are produced.

Your Advantage
This approach allows us to offer a diverse selection of styles at competitive prices, while keeping our process efficient and transparent.

Good to Know
Because your package is shipped from our international logistics partner, delivery may take a little longer than local domestic shipping within Australia. We appreciate your patience and will always aim to keep you informed throughout the shipping process.

Quality & Responsibility
While fulfillment happens through our international partners, our responsibility stays with us. Our team in Australia monitors the process and is here to help if you have any questions about your order. Our support team is ready to assist you, so you get the service standards you expect.

Thank you for being part of the Zimorah community.

The Zimorah Team

 

CONTACT INFORMATION

Website Name: Zimorah

Address: 89 Quarry Road, Erskine Park, NSW 2759, Australia

Phone: +61480810689

Email: support@zimorah.com

Customer Service Hours: Our service hours are Monday to Saturday, 9:00 AM – 3:00 PM (AEST - Australian Eastern Standard Time). We typically respond within 1–2 business days.