Payment Policy
How payment works at Zimorah (operated by Lumora Media LLC): the payment methods we accept, the currency you are charged in, when you are charged, and how your payment data is protected. Last updated: 9 August 2026.
1. Accepted payment methods
We accept the following payment methods at checkout:
- Visa (credit and debit)
- Mastercard (credit and debit)
- American Express
- PayPal
- Shop Pay
- Apple Pay (shown at checkout on supported Apple devices and browsers)
- Google Pay (shown at checkout on supported devices and browsers)
Apple Pay and Google Pay are device-dependent wallets: they appear at checkout when your device and browser support them.
2. Currency
All prices are shown and charged in Australian dollars (AUD). The amount you see on the product page is the amount you pay: shipping is free Australia-wide and there are no extra fees at checkout.
3. When you are charged
Your payment method is charged when you place your order. You receive an order confirmation by email right away.
4. Payment security
All transactions are secure and encrypted. Card payments are processed by Shopify Payments and PayPal payments by PayPal; we never see or store your full card details on our systems.
5. Refunds
Refunds are always issued to the payment method you used for the original order. How returns and refunds work, including timings, is described in our Returns & Refunds.
6. Questions about payment
Write to us at support@zimorah.com or call us at +61 8 7649 4390 during support hours: Monday to Friday, 9:00 AM to 3:00 PM AEST/AEDT (Sydney time).
Zimorah
Operated by Lumora Media LLC
Business address: 30 N Gould St Ste N, Sheridan, WY 82801, USA
Email: support@zimorah.com
Phone: +61 8 7649 4390
Support hours: Monday to Friday, 9:00 AM to 3:00 PM AEST/AEDT (Sydney time)